Return and Exchange Policy

Terms and Conditions

Welcome to www.kaycelauren.com  Our company, Kayce Lauren, LLC., is here to provide services and products that promote a healthy living.  Our product and services are subject to notices, terms and conditions as set out below.  By accessing, browsing, or shopping on this website, you agree to all the terms and conditions listed below.  Please read them carefully.

Limitation of Liability. UNDER NO CIRCUMSTANCES SHALL COMPANY OR ITS AFFLIATES, PARTNERS, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMANGES ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS OR USE OF OR INABILITY TO ACCESS OR USE THE APPLICATINO AND ANY THIRD PARTY CONTENT AND SERVICES, WHETHER OR NOT THE DAMAGES WERE FORSEEABLE AND WHETHER OR NOT THE COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, COMPANY’S AGGREGATE LIABILITY TO YOU (WHETHER UNDER CONTRACT, TORT, STATUTE OR OTHERWISE) SHALL NOT EXCEED THE AMOUNT OF FIFTY DOLLARS ($50.00), THE FORGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Privacy Information

Third Party Websites

Kayce Lauren, LLC may contain links to other websites on the internet that are owned and operated by third parties including, without limitation, the Social Media Websites.  Kayce Lauren, LLC does not control the information, products or services made available on or through these third party websites.  The inclusion of any link does not imply our endorsement of the applicable website or any association with the website’s operators.  We have no control over such websites and/or resources, each user agrees that Kayce Lauren, LLC is not responsible or liable for the availability or the operation of such external websites, for any material located on or available from or through any such websites or for the protection of any user’s data privacy by third parties.  Each User further agrees that Kayce Lauren, LLC and DBA Fit Is Being shall not be responsible or liable, directly or indirectly, for any loss or damage caused by the use of or reliance of any such material available on or through any such website.

 

Third Party Vendors

(a) In no event will any Party be liable for the products and services of any third party licensors, contractors, outsourcers or other vendors, including Third Party Providers, except to the extent for which such Party is otherwise liable under this Agreement.

 

(b) Notwithstanding anything in this Agreement (including any Services Agreement) to the contrary, with respect to any such third party licensors, subcontractors, outsourcers or other vendors, including Third Party Providers, the Parties agree to reasonably and diligently cooperate to pass through to each Service Recipient, to the extent permitted by the applicable contracts, the benefit of any indemnities, representations and warranties under the applicable contracts with such Third Party Providers. Upon request, the Service Provider agrees at its option to either (i) enforce its rights under such contracts, or (ii) grant to the Service Recipient rights of subrogation, to the extent permitted under the applicable contract(s), so that the Service Recipient may directly enforce the applicable contract(s) against the applicable vendor. The Service Provider will under no circumstances be responsible for any failure by any Third Party Provider to provide any remedies to which the Service Provider and the Service Recipient are entitled from the applicable vendors. The Service Recipient will be responsible for its own costs and the cost incurred by the Service Provider in seeking or enforcing any rights or remedies with respect to any such vendors for the benefit of Service Recipient.

We are honored to announce that we are happy to do business with the following Third Party Providers: Sky Farm CBD, Africa Imports, The Body Shop, Amazon LLC, etc.  

Fair Use Notice

This site may contain copyrighted material which has not always been specifically authorized by the copyright owner.  It is being made available in an effort to promote healthy and holistic living, in and effort to understand how environmental, political, human rights, economic, democratic, scientific and social justice issues play an influence on our everyday well-being.  It is believed that this notice constitutes a “fair use” of any such copyrighted material as provided for in section 107 of the US Copyright Act.  In accordance with Title 17 U.S.C. Section 107, the material on this site is distributed without profit to those who have expressed a prior interest in receiving the information for research and education purposes.  If you wish to use copyrighted material from this site for purposes of your own that go beyond the ‘fair use’, you must obtain permission from the copyright owner.

Medical Advice Disclaimer

DISCLAIMER: THIS WEBSITE DOES NOT PROVIDE MEDICAL ADVICE

The information, including, but not limited to, text, graphics, images and other material contained on this website are for information purposes only.  No material on this site is intended to be a substitute for professional medical advice, diagnosis, or treatment.  Always consult the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on this website.

The material in this site is provided for educational purposes only and is not intended to be a substitute for a health care provider’s consultation.  Please consult your own appropriate health care provider about the applicability of any opinions or recommendations with respect to your own symptoms or medical conditions.  The information on this site does not constitute legal, technical or medical advice.  Personal opinion and experience should not be considered professional medical advice. 

 

Medical Disclaimer for Fitness Programs

It is our recommendation that you consult your physician or other health care provider before starting this or any other fitness program to determine if it is right for your unique needs.  This is particularly true if you or your family have a history or high blood pressure or heart disease, or if you have ever experienced chest pain when exercising or have experienced chest pain in the past month when not engaged in physical activity, smoke, high cholesterol, are obese, or have a bone or joint problem that could be made worse by a change in physical activity.  Do not start this fitness program if your physician or health care provider advised against it.

 

Return Policy

Return services may be delayed as a result of COVID-19 safety measures.

If you are not 100% satisfied with your purchase for any reason, just contact us at inquiry@kaycelauren.com We will be happy to provide assistance while we inquire about your experience.  It is our goal to ensure you are happy with every item and if you’re not, we’ll help you get it sorted and have you on your way.  Lost or Stolen Items. We will provide you with tracking information once your item is shipped.  If your item does not arrive due to being lost or stolen, we will provide a 100% refund within 14 calendar days of a claim.  Please file all claims at inquiry@kaycelauren.com ALL SALES ARE FINAL.  You can return most items for a refund within 7 business days. Return shipping costs apply, and the item must be in its original, undamaged condition.

Refunds

For credit card refunds, we will begin issuing you a refund once we have received notification that you have returned your item.  Most banks will process the refund within 3 – 5 business days.

For all other refund methods, please allow up to 2 weeks for us to fully research and process your return and issue your refund.

Damaged or Defective Items

You must contact us about any damaged or defective item within 7 business days of the delivery date to qualify for a resolution of this matter.  We would appreciate any photo examples emailed to inquiry@kaycelauren.com    We reserve the right to refuse to rectify any damaged or defective item reported more than 7 business days after the delivery date. 

 

Received the Wrong Item

If we’ve sent you something you didn’t order, please contact us immediately.  We will get the correct item to you as soon as possible.  

Wrong Item Policy:

You must contact us about the wrong item within calendar days of the delivery date to qualify for a resolution.  Wrong items may need to be returned to qualify for a resolution.  We reserve the right to refuse to service any wrong time reported more than 14 days after the delivery date.

Cancellations

Cancelling an Order

If you would like to request to cancel any order before it ships, you must contact us immediately.  Cancellation requests are not a guarantee, as our cancellation system will not allow items to be canceled once they are preparing for shipment.  

If you missed the opportunity to cancel the order, you can always set up a return or exchange ahead of time by contacting us at inquiry@kaycelaure.com 

Updating Shipping on an Order

Before an item has been shipped or in process of shipping, you can request to easily edit the details to your purchase.  Please send emails to inquiry@kaycelauren.com 

Updating Orders in Transit

Once an item has shipped, a few extra steps are required to make adjustments.  Unfortunately, items are confirmed and in transit cannot be expedited.  

FedEx , USPS , or UPS

If you have a tracking number from either of these businesses, you can track updates on your orders through FedEx Delivery Manager , USPS.com or UPS My Choice 

Some features include, but not limited to, 

Hold or delay packages

Pick up from a local FedEx, USPS or UPS location

Deliver to another address

Delivery on another day

Schedule a delivery window

Sign for packages online

 

Shipping Details

Your order means a lot to us, which is why it is our goal to provide fast, safe, and reliable delivery services of all of our products.  Deliveries are typically made during normal business hours, Monday through Friday, and you can find delivery options for each item in the cart and when you are about to submit final payment on your order.

We cannot ship to P.O. boxes or military APOs.  Additional fees or shipping restrictions may apply if you live in Alaska, Hawaii, Puerto Rico, or the U.S. Virgin Islands.  

Shipping Updates and Alerts

Communication is key!  We will keep you updates throughout the purchase and shipping process via email notifications.    

International Shipping 

All of our items are available to ship within the United States.  At this time we cannot offer international shipping.

 

Amendments to Our Agreement

We may periodically add to, modify or otherwise update these Terms & Conditions of Sale or Service at our sole discretion.  It is your responsibility to review these Terms and Conditions for Sales or Service of any additions, modifications or updates each time that you make a purchase and you are bound by such additions, modifications and updates.  Your use of the Sites and/or purchase of product following any additions, modifications or updates to these Terms and Conditions of Sales or Service constitutes your acceptance of the new Terms and Conditions of Sale or Service.